Scout runs on a subscription, and we only charge the plan you chose and agreed to — automatically, on each renewal date, for the amount you approved.
If a charge looks unfamiliar:
- Check your Google Play order history (Google Play → your profile → Payments & subscriptions → Budget & order history). If the Scout charge is there and you didn't make it, report it to Google: https://pay.google.com/payments/unauthorizedtransactions.
- To stop future charges right away, cancel in Google Play (see How to cancel your subscription).
- Not in your Google Play history? Email support@searchscout.app with the charge date, amount and how it appears on your statement, and we'll help you identify it.
Reaching out to us first gets your issue resolved directly, without the delay of a formal chargeback.